Refund policy

Return & Refund Policy – Desire Store

At Desire Store, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our policy below.

Returns

  • Return requests must be made within 7 days of receiving your order.

  • Items must be unused, unwashed, and in original condition, with tags and packaging intact.

  • Sale or discounted items are non-returnable, except in cases of damage or defect.

Refunds

  • Once we receive and inspect the returned item, you will be notified by email.

  • Approved refunds will be processed within 5–7 business days.

  • Refunds will be issued using the original payment method.

Damaged or Incorrect Items

If you receive a damaged or wrong item, please contact us within 48 hours of delivery with clear photos.

📧 Email: desirestore258@gmail.com