Refund policy
Return & Refund Policy – Desire Store
At Desire Store, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our policy below.
Returns
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Return requests must be made within 7 days of receiving your order.
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Items must be unused, unwashed, and in original condition, with tags and packaging intact.
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Sale or discounted items are non-returnable, except in cases of damage or defect.
Refunds
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Once we receive and inspect the returned item, you will be notified by email.
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Approved refunds will be processed within 5–7 business days.
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Refunds will be issued using the original payment method.
Damaged or Incorrect Items
If you receive a damaged or wrong item, please contact us within 48 hours of delivery with clear photos.
📧 Email: desirestore258@gmail.com